iFan of 8 years suddenly “turned the car” to Samsung just for this reason
But in life, love takes a long time to discover the minus point, but when the love is still hot, we don’t see it – iPhone has absolutely no call recording function.
Whoever says recording calls is redundant, probably hasn’t used some customer care services with “Prom” employees, or hasn’t been caught up in work when customers “steal the deadline”.
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When I was using an iPhone and wanted to record a call, I had to borrow the phone of the person sitting next to me and open the recording app to record the sound. It’s cumbersome, inconvenient, and if I miss a cold war with the person sitting next to me, I have to record the content on paper by hand. Of course, the iPhone can also download a call recording app on the Apple store, but opening the app is bound to miss some important information in the conversation.
And from the time I switched to using Samsung, every time I opened a call, there was a record button displayed on the screen, pressing it only took half a second, I saw my life turn completely.
When you make a call, there is a record button displayed on the screen, which is really convenient
Whenever I am scheduled by a customer service staff to schedule an appointment to pick up / fix things but I have not seen it, I no longer have to feel angry as before, but just gently send the recording file. previous call. There is evidence suddenly that the employees have less reasons for this and that, the attitude is also better and of course my problem is solved quickly in just one minute.
Then when it’s my turn to work as an employee to call and talk to customers, I also record it, in case the customer is also wise, the A will become B, the next week’s deadline insists “oh obviously he/ I’ll close this week.”
In addition, there are elderly people and children at home, so I often have to call the doctor. Without the call recording file, it is impossible to remember dozens of instructions, treatment drug lists, medication schedules, abstinence, … from the doctor. In particular, there are quite a few terms that are not in the field of understanding, thanks to the call recording file, it is easier for me to remember and look up, without having to waste time calling the doctor again. It also saves money on phone bills.
In general, there are many painful problems that can be solved simply with a single recording file. But actually, not only Samsung, many other brands like Xiaomi, OPPO, … also have a convenient call recording feature. Hello Apples…
at Blogtuan.info – Source: genk.vn – Read the original article here
